shipping information (Autel and Topdon)

!!FREE SHIPPING WORLDWIDE!!

Where will your order be shipped from?

  • US (place of receipt): Ship from US, delivery time is 5~7 days.
  • Other country (place of receipt): Ship from HongKong or Europe, delivery time is 7~15 days.

Notice:
1. If your delivery address is outside the United States, shipping is only supported from Hong Kong (if our European warehouse has stock in stock, we will give priority to shipping from the European warehouse). The principle of proximity.
2. If your delivery address is outside the United States, we will reduce the declared amount on the invoice according to your request to reduce the customs duties you need to pay. But please remember to contact us first: service@obdii365shop.com

 

Order Processing Time
1. All our order are processed and shipped out within 3~5 working days (excluding weekends and holidays).
2. After the order is shipped out and received by the carrier, we will update you by email with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.
3. Please allow 24-48 hours for the tracking information to update.  You can make order inquiries at order tracking.

 

Shipping Address Change
If you would like to change the shipping address for your order, please contact us by email with the new shipping address. Once the order is shipped, we can not alter the shipping address anymore.

Returns, Refunds, and Exchanges
We provide a 15-Day Returns Service after delivery, If you are not satisfied with the item you bought or change your mind, please contact us for a return shipping address and ship all the items back to us for a refund in their original package.
For more details of the return policy, please visit our Return Policy.